FAQs

Frequently Asked Questions ( FAQs )

The white-label delivery app is pre-built with a range of features and functionalities required for delivery services. Some of the prominent features include order management, real-time tracking, delivery management, payment processing, and more.

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From single-store to multi-vendor setup, businesses across categories like Food, Grocery, Fruits & Vegetables, Beverages, Dairy & Meat, Medicine, Flower, Services, etc. can utilize the app for meeting their on-demand needs. 

Our comprehensive range of features include: 

 

  1. Multi-vendor system
  2. Order management
  3. Live tracking
  4. Commission configuration
  5. Scheduled delivery
  6. Wallet feature
  7. Payment integration, 

 

And many more unique functionalities.

We use HTTPS, TLS and SSL for all API's and information transferred over the internet. Our application servers and database are cloud hosted and we employ a firewall for blocking unauthorized traffic. Sensitive information such as passwords, etc. are encrypted before storage using 128-bit AES encryption. We do not currently store financial information (card details), the information is entered directly on a page hosted by the payment provider. We ensure all our payment providers are PCI DSS compliant. 

 

For other third party integrations, no personally identifiable information is shared. We also enforce strict standards, policies and ensure multi-factor authentication is used for internal access to customer data which is limited to specific employees only.

We offer reliable and secure payment gateway integrations based on specific requirements like country, region, transactions, payouts, etc. Some popular payment integration options include RazorPay, Stripe, Cashfree, Yoco, and Peach Payments.

You can receive the Web App (Free Trial version) immediately after registration. 

 

General timeline for app deployment and customization:

 

  1. Registration (Day 1 - Free Trial)
  2. Android App request (Day 2)
  3. Ready for Play Store deployment (Day 16)

Yes, our white-label delivery apps are customizable based on the scope, complexity and costs for a project.

Our white-label delivery apps are available in iOS, Android, Web.

 

  1. Customer App (iOS, Android, Web)
  2. Rider App (iOS, Android)
  3. Vendor App (iOS, Android)

We provide free training sessions post app delivery to clients. Our training sessions are helpful in customizing and setting up for delivery business operations.

Yes. Register on Cruzotec.com to download the free trial version of the web app.

Browse this “Getting Started” guide to implement the app for your business needs. 

 

Feel free to drop an email to connect@cruzotec.com for inquiries.

Yes, we can provide your staff with free training sessions. 

We provide diligent customer support to ensure seamless use of services. Based on regular feedback, we develop new features and improvements for the app to match the market needs.

We provide 24/7 support to our clients, enabling trouble-free operations for businesses.