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Terms & Conditions

Last updated on: Sept 1, 2023

  1. Accounts
  2. Account Ownership
  3. Service Rights
  4. Account Owner’s Responsibility
  5. Cruzo subscription, payments, fees & charges and taxes
  6. Confidentiality
  7. Limited liability and indemnification
  8. IP rights & your materials
  9. Additional Services
  10. Feedback & Reviews
  11. Privacy & Data
  12. Term, termination of Service & Cancellation
  13. Modification
  14. General conditions

Welcome to Cruzo! 

By signing up with Cruzo (as defined below in section #1 i.e. accounts) or by using any of the Cruzo Apps or Services (as defined below), you are agreeing to be bound by the following terms and conditions (i.e. the “Terms of Service”).

As used in these Terms of Service, “we”, “us”, “our”, “Cruzo” and “Pharos” means Pharos Softtech Pvt. Ltd.,a company incorporated in India with office at 1st Floor, Ramakrushna Sadan, Unit – 2, Ashok Nagar, Bhubaneswar, Khordha, Odisha – 751000 and “you” means the Cruzo User (if registering for or using Cruzo as an individual), or the business employing the Cruzo User (if registering for or using Cruzo as a business) and any of its affiliates.

Cruzo is a SaaS platform that allows individuals and businesses to launch their own hyperlocal delivery services anywhere in the world. Along with other options & features, the Cruzo platform provides apps and tools to set up a hyperlocal delivery delivery business for food, grocery and other products across web and mobile platforms (iOS & Android), manage products, inventory, payment, delivery, and engage with existing and potential customers. Any such service or services offered by Cruzo are referred to in these Terms of Services as the “Service(s)”. Any new features or tools which will or may be added to the current set of Services will also be subject to the Terms of Service. You can always refer to the latest version of the Terms of Service at any time at https://cruzotec.com/terms-condition/.

You must read, agree with and accept all of the terms and conditions contained or expressly referenced in these Terms of Service, including our Privacy Policy before you sign up for a Cruzo Account or use Cruzo Service.

1- Accounts
  1. To access and use the Services, you must register for a Cruzo account (“Account”). To complete your Account registration, you must provide us with your full legal name, business address, mobile phone number, a valid email address, and any other information indicated as required on the sign up form. Cruzo may reject your application for an Account, or cancel an existing Account, for any reason, at our sole discretion.
  2. You must be older than 18 years, or at least the age of majority in the jurisdiction where you reside and from where you plan on using Cruzo.
  3. You confirm that you are using any Services provided by Cruzo for carrying on a business activity and not for any personal, household or family purpose.
  4. You acknowledge that we will use the email address you provide for opening an Account or as updated by you from time to time as the primary method for communication with you. You must monitor the Email Address you provide to Cruzo and that the same must be capable of both sending and receiving messages. Your email communications with Cruzo will only be authenticated if they come from your registered Email Address.
  5. You are responsible for keeping your password secure. Cruzo or Pharos cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.
  6. Technical support in respect of the Services is only provided to Cruzo Users. Questions about the Terms of Service should be sent to connect@cruzotec.com.
  7. You hereby agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Services, or access to the Services without the express written permission from Pharos.
  8. You also agree not to work around, bypass, or circumvent any of the technical limitations of the Services, including to process orders outside Cruzo, use any tool to enable features or functionalities that are otherwise disabled in the Services, or decompile, disassemble or otherwise reverse engineer the Services.
  9. You agree not to access the Services or monitor any material or information from the Services using any robot, spider, scraper, or other automated means.
  10. You understand that your Materials may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. “Materials” refers to Your Trademarks, copyright content, any products or services you sell through the Services (including description and price), and any photos, images, videos, graphics, written content, audio files, code, information, or other data provided or made available by you or your affiliates to Cruzo, Pharos or its affiliates.
2- Account Ownership
  1. Subject to Section 2.2, the person signing up for the Service by opening an Account will be the contracting party (“Account Owner ”) for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding Account we may provide to the Account Owner in connection with the Service. You are responsible for adding accurate details under Business Information such as the name of the Account Owner (including the legal name of the company that owns the Store, if applicable, GST and other tax identification numbers as applicable) so that the same may be displayed in the apps.
  2. If you are signing up for the Services on behalf of your employer, your employer will be the Account Owner. If you are signing up for the Services on behalf of your employer, then you must use your employer-issued email address and you represent and warrant that you have the authority to bind your employer to our Terms of Service.
  3. Your Cruzo Store can only be associated with one Account Owner. An Account Owner may have multiple Cruzo Stores (billed separately as in <ClauseNo>).
  4. Based on your Cruzo pricing plan, you may create one or more sub accounts (“Sub Accounts”) allowing your employees or other people access to your Account. Each Sub Account must include a full legal name and a valid email account. Account  Owners may set adequate permissions and let other people work in their Account while determining the level of access.
  5. The Account Owner is responsible for: (a) ensuring that Sub Account users comply with these Terms of Service; and (b) any breach of these Terms of Service by the Sub Account users. The Account Owner acknowledges and agrees that Account Owner will be responsible for the performance of all of its obligations under the Agreement, regardless of whether it sublicenses or subcontracts any such obligations to any third party, including but not limited to any affiliates or subsidiaries.
  6. The Account Owner and their Sub Account holders are each referred to as a “Cruzo User”.
3- Service Rights
  1. Cruzo Services have a range of features and functionalities. Not all Services or features will be available to all Account Owners at all times and we are under no obligation to make any Services or features available in any jurisdiction. Except where prohibited in these Terms of Service or by applicable law, we reserve the right to modify the Services or any part thereof for any reason, without notice and at any time.
  2. We do not pre-screen Materials and it is in our sole discretion to refuse or remove any Materials from any part of the Services, including if we determine in our sole discretion that the goods or services that you offer through the Services, or the Materials uploaded or posted to the Services, violate these Terms of Service.
  3. Abuse of any kind i.e. either verbal or written (including threats of abuse or retribution) towards any Pharos employee or representative may result in immediate termination of services.
  4. We reserve the right to provide Services to your competitors and make no promise of exclusivity. You further acknowledge and agree that Cruzo employees and contractors may also be Cruzo customers or merchants and that they may compete with you, although they may not use your Confidential Information (as defined in Section 6) in doing so.
  5. In the event of a dispute regarding Account ownership, we reserve the right to request documentation to determine or confirm Account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government issued photo ID, the last four digits of the credit card on file, or confirmation of your status as an employee of an entity.
  6. Cruzo reserves the right to determine, in our sole discretion, rightful Account ownership and transfer an Account to the rightful Store Owner. If we are unable to reasonably determine the rightful Store Owner, without prejudice to our other rights and remedies, Cruzo reserves the right to temporarily suspend or disable an Account until resolution has been determined between the disputing parties.
4- Account Owner’s Responsibility
  1. You acknowledge and agree to provide public-facing contact information and set of policies such as, a refund policy, privacy policy, delivery and cancellation policy and order fulfillment timelines for your business.
  2. You acknowledge and agree that the Services are not a marketplace, and any contract of sale made through the Services is directly between you and the customer. You are the seller of record for all items you sell through the Services. You are responsible for the creation and operation of your Cruzo Store, your Materials, the goods and services that you may sell through the Services, and all aspects of the transactions between you and your customer(s). This includes, but is not limited to, authorizing the charge to the customer in respect of the customer’s purchase, refunds, returns, fulfilling any sales or customer service, fraudulent transactions, required legal disclosures, regulatory compliance, alleged or actual violation of applicable laws (including but not limited to consumer protection laws in any jurisdiction where you offer products or services for sale), or your breach of these Terms of Service. You represent and warrant that your Store, your Materials and the goods and services you sell through the Services will be true, accurate, and complete, and will not violate any applicable laws, regulations or rights of third parties. For the avoidance of doubt, Cruzo will not be the seller or merchant or record and will have no responsibility for your Store or items sold to customers through the Services.
  3. You are solely responsible for the goods or services that you may sell through the Services (including description, price, fees, tax that you calculate, defects, required legal disclosures, regulatory compliance, offers or promotional content), including compliance with any applicable laws or regulations.
  4. You may not use the Cruzo Services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws), the laws applicable to you in your customer’s jurisdiction, or the laws of India. You will comply with all applicable laws, rules and regulations (including but not limited to obtaining and complying with the requirements of any license or permit that may be necessary to operate your store or that may be held by you) in your use of the Service and your performance of obligations under the Terms of Service.
5- Cruzo subscription, payments, fees & charges and taxes
  1. You will pay the Fees applicable to your Cruzo subscription (“Subscription Fees”) and any other applicable fees, including but not limited to applicable fees relating to transactions and transaction charges applicable on exceeding the number of free transactions, use of Third Party Services (“Additional Fees”) such as Google Maps, SMS gateway, Email gateway or other such services. Together, the Subscription Fees, Transaction Fees and the Additional Fees are referred to as the “Fees”.
  2. You must have a valid payment method such as credit card or other means applicable in your country to pay for all incurred and recurring Fees. Cruzo will charge applicable Fees including the charges for the next billing cycle and other fees from the current billing cycle on the last day of the current billing cycle. You must ensure that pending dues are cleared within 15 calendar days of generation and that any and all outstanding Fees have been paid in full.
  3. Subscription Fees are paid in advance and will be billed in 30 day intervals (each such date, a “Billing Date”). Transaction Fees and Additional Fees will be charged from time to time at Cruzo’s discretion. You will be charged on each Billing Date for all outstanding Fees that have not previously been charged. Fees will appear on an estimate, which will be sent to the Store Owner via the Primary Email Address provided. As well, an estimate will appear on the Billing page of your Store’s admin portal. Users have approximately two weeks to bring up and settle any issues with the billing of Subscription Fees.
  4. If we have not received payment of pending Fees within 15 days of estimate generation, we may suspend and revoke access to your Account and the Services. Your Account will be reactivated upon your payment of any outstanding Fees, plus the Fees applicable to your next billing cycle. You may not be able to access your Account or your apps during any period of suspension. If the outstanding Fees remain unpaid for 60 days following the date of suspension, Cruzo reserves the right to terminate your Account in accordance with Section 12.
  5. All Fees are exclusive of applicable federal, provincial, state, local or other governmental sales, goods and services (including Goods and Sales Tax under the Goods and Services Tax Act, Chapter 117A of Singapore), harmonized or other taxes, fees or charges now in force or enacted in the future (“Taxes”).
  6. You are responsible for all applicable Taxes that arise from or as a result of your subscription to or purchase of Cruzo products and services. To the extent that Cruzo charges these Taxes, they are calculated using the tax rates that apply based on the billing address you provide to us. Such amounts are in addition to the Fees for such products and services and will be billed to you. If you are exempt from payment of such Taxes, you must provide us with evidence of your exemption, which in some jurisdictions includes an original certificate that satisfies applicable legal requirements attesting to tax-exempt status. Tax exemption will only apply from and after the date we receive evidence satisfactory to us of your exemption. If you are not charged Taxes by Cruzo, you are responsible for determining if Taxes are payable, and if so, self-remitting Taxes to the appropriate tax authorities in your jurisdiction.
  7. For the avoidance of doubt, all sums payable by you to Cruzo under these Terms of Service will be paid free and clear of any deductions or withholdings whatsoever. Other than Taxes charged by Cruzo to you and remitted to the appropriate tax authorities on your behalf, any deductions or withholdings that are required by law will be borne by you and paid separately to the relevant taxation authority. Cruzo will be entitled to charge the full amount of Fees stipulated under these Terms of Service to you ignoring any such deduction or withholding that may be required.
  8. You are solely responsible for determining, collecting, withholding, reporting, and remitting applicable taxes, duties, fees, surcharges and additional charges that arise from or as a result of any sale on your Cruzo Store or your use of the Services. The Services are not a marketplace. Any contract of sale made through the Services is directly between you and the customer.
  9. You must maintain an accurate location in the administrative console of your Cruzo Account. If you change jurisdictions you must promptly update your location in the admin portal.
  10. A free trial is provided for a period of 15 days from the day of creation of your Account to explore the Services. During this period, you may create at most 10 each of categories, sellers, riders and products. During this period, you may not be able to request for your Android & iOS apps. The apps shall be made available once you have selected and purchased a Subscription Plan and the billing has been activated.
  11. At the end of the 15 day free trial, you will need to purchase and activate your Cruzo subscription in order to use the admin portal and other services. In case you choose not to do so, your account shall remain active for a period of 30 days from the date of expiry of free trial and then be terminated in accordance with Section 12. You will not be able to access any of the sections of the admin portal without activating your subscription once the free trial has ended.
  12. Cruzo does not provide refunds.
6-Confidentiality
  1. “Confidential Information” will include, but will not be limited to, any and all information associated with a party’s business and not publicly known, including specific business information, technical processes and formulas, software, customer lists, prospective customer lists, names, addresses and other information regarding customers and prospective customers, product designs, sales, costs (including any relevant processing fees), price lists, and other unpublished financial information, business plans and marketing data, and any other confidential and proprietary information, whether or not marked as confidential or proprietary. Cruzo’s Confidential Information includes all information that you receive relating to us, or to the Services, that is not known to the general public including information related to our security program and practices.
  2. Each party agrees to use the other party’s Confidential Information solely as necessary for performing its obligations under these Terms of Service and in accordance with any other obligations in these Terms of Service including this Section 6. Each party agrees that it will take all reasonable steps, at least substantially equivalent to the steps it takes to protect its own proprietary information, to prevent the duplication, disclosure or use of any such Confidential Information, other than (i) by or to its employees, agents and subcontractors who must have access to such Confidential Information to perform such party’s obligations hereunder, who each will treat such Confidential Information as provided herein, and who are each subject to obligations of confidentiality to such party that are at least as stringent as those contained herein; or (ii) as required by any law, regulation, or order of any court of proper jurisdiction over the parties and the subject matter contained in these Terms of Service, provided that, if legally permitted, the receiving party will give the disclosing party prompt written notice and use commercially reasonable efforts to ensure that such disclosure is accorded confidential treatment. Confidential Information will not include any information that the receiving party can prove: (A) was already in the public domain, or was already known by or in the possession of the receiving party, at the time of disclosure of such information; (B) is independently developed by the receiving party without use of or reference to the other party’s Confidential Information, and without breaching any provisions of these Terms of Service; or (C) is thereafter rightly obtained by the receiving party from a source other than the disclosing party without breaching any provision of these Terms of Service.
7-Limited liability and indemnification
  1. You expressly understand and agree that, to the extent permitted by applicable laws, Cruzo and its suppliers will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or relating to the use of or inability to use the Service or these Terms of Service (however arising, including negligence).
  2. You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Cruzo partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of (a) your breach of these Terms of Service or the documents it incorporates by reference (including the AUP); (b) or your violation of any law or the rights of a third party; or (c) any aspect of the transaction between you and your Customer, including but not limited to refunds, fraudulent transactions, alleged or actual violation of applicable laws (including but not limited to Federal and State consumer protection laws), or your breach of the Terms of Service.
  3. You will be responsible for any breach of the Terms of Service by your affiliates, agents or subcontractors and will be liable as if it were your own breach.
  4. Your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory.
  5. Cruzo does not warrant that the Services will be uninterrupted, timely, secure, or error-free.
  6. Cruzo does not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.
  7. Cruzo is not responsible for any of your tax obligations or liabilities related to the use of Shopify’s Services.
  8. Cruzo does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the Services will meet your expectations, or that any errors in the Services will be corrected.
8-IP rights & your materials
  • Your materials
      1. We do not claim ownership of the Materials you provide to Cruzo; however, we do require a license to those Materials. You grant Cruzo a non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license to host, use, distribute, expose, modify, run, copy, store, publicly perform, communicate to the public (including by telecommunication), broadcast, reproduce, make available, display, and translate, and create derivative works of any Materials provided by you in connection with the Services. We may use our rights under this license to operate, provide, and promote the Services and to perform our obligations and exercise our rights under the Terms of Service. You represent, warrant, and agree that you have all necessary rights in the Materials to grant this license. You irrevocably waive any and all moral rights you may have in the Materials in favour of Cruzo and agree that this waiver may be invoked by anyone who obtains rights in the materials through Cruzo, including anyone to whom Cruzo may transfer or grant (including by way of license or sublicense) any rights in the Materials.
      2. If you owned the Materials before providing them to Cruzo then, despite uploading them to your Cruzo Store they remain yours, subject to any rights or licenses granted in the Terms of Service or elsewhere. You can remove your Cruzo Store at any time by intimating with a minimum 30 days notice. Removing your Cruzo Store does not terminate any rights or licenses granted to the Materials that Shopify requires to exercise any rights or perform any obligations that arose during the Term.
      3. You agree that Cruzo can, at any time, review and delete any or all of the Materials submitted to the Services, although Cruzo is not obligated to do so.
      4. You grant Cruzo a non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license to use the names, trademarks, service marks and logos associated with your Store (“Your Trademarks”) to operate, provide, and promote the Services and to perform our obligations and exercise our rights under the Terms of Service. This license will survive any termination of the Terms of Service solely to the extent that Cruzo requires the license to exercise any rights or perform any obligations that arose during the Term.
  • Cruzo Intellectual property rights
    1. You agree that you may not use any trademarks, logos, or service marks of Cruzo, whether registered or unregistered, including but not limited to the word mark CRUZO, PHAROS and the Cruzo or Pharos design mark unless you are authorized to do so by Cruzo or Pharos in writing. You agree not to use or adopt any marks that may be considered confusing with the Cruzo or Pharos Trademarks. You agree that any variations or misspellings of the Cruzo or Pharos Trademarks would be considered confusing with the Cruzo & Pharos Trademarks.
    2. You agree not to purchase, register, or use search engine or other pay-per-click keywords (such as Google Ads), trademarks, email addresses, social media names, or domain names (including without limitation top-level domains, sub-domains, and page URLs) that use or include Cruzo or Pharos Trademarks or that use or include any terms that may be confusing with the Cruzo & Pharos Trademarks.
    3. You acknowledge and agree that the Terms of Service do not give you any right to implement any current or future Cruzo or Pharos patents.
9-Additional Services
  • SMS Messaging
      1. The Services allow you to send certain communications to your customers by short message service (SMS) messaging (for example, sending One time Password via SMS) (the “SMS Services”). You will only use the SMS Services in compliance with these Terms of Service, any other applicable terms (including MSG91 Terms of Use, as may be amended from time to time), and the laws of the jurisdiction from which you send messages, and in which your messages are received.
  • Cruzo Apps
      1. Cruzo apps include Cruzo Customer App, Vendor App, Rider app across Web, iOS & Android that are made available to account owners to provide services to their customers.
      2. Cruzo Apps are deemed to be a part of the Services, and all terms applicable to the Services apply. Without limiting the generality of the preceding sentence, and subject to these Terms of Service and all applicable guidelines and policies, Cruzo reserves the right to refuse an account owner or users access to or use of all or parts of the apps for any reason and at any time without prior notice.
      3. We may display your Materials, including product or service listings, Your Trademarks and any other content, data, or information from your Cruzo Store on the Cruzo apps.
      4. As in other areas of the Service, Cruzo is not obligated to intervene in any dispute arising between you and your customers or between you and your sellers/vendors using Cruzo apps.
  • Beta Services
    1. From time to time, Cruzo may, in its sole discretion, invite you to use, on a trial basis, pre-release or beta features that are in development and not yet available to all Cruzo users (“Beta Services”). Beta Services are not part of the Services, and Beta Services may be subject to additional terms and conditions, which Cruzo will provide to you prior to your use of the Beta Services. Such Beta Services and all associated conversations and materials relating thereto will be considered Cruzo Confidential Information and subject to the confidentiality provisions in this agreement. Without limiting the generality of the foregoing, you agree that you will not make any public statements or otherwise disclose your participation in the Beta Services without Cruzo’s prior written consent. Cruzo makes no representations or warranties that the Beta Services will function. Cruzo may discontinue the Beta Services at any time in its sole discretion. Cruzo will have no liability for any harm or damage arising out of or in connection with a Beta Service. The Beta Services may not work in the same way as a final version. Cruzo may change or not release a final or commercial version of a Beta Service in our sole discretion.
10-Feedback & Reviews
  1. Cruzo welcomes any ideas and/or suggestions regarding improvements or additions to the Services. Under no circumstances will any disclosure of any idea, suggestion or related material or any review of the Services, Third Party Services or any Third Party Provider (collectively, “Feedback”) to Cruzo be subject to any obligation of confidentiality or expectation of compensation. By submitting Feedback to Shopify (whether submitted directly to Cruzo or posted on any Cruzo hosted forum or page), you waive any and all rights in the Feedback and that Cruzo is free to implement and use the Feedback if desired, as provided by you or as modified by Cruzo, without obtaining permission or license from you or from any third party. Any reviews of a Third Party Service or Third Party Provider that you submit to Cruzo must be accurate to the best of your knowledge, and must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable. Cruzo reserves the right (but not the obligation) to remove or edit Feedback of Third Party Services or Third Party Providers, but does not regularly inspect posted Feedback.
11-Privacy & Data
  1. Cruzo is firmly committed to protecting the privacy of your personal information and the personal information of your customers. By using the Service, you acknowledge and agree that Curo’s collection, usage and disclosure of this personal information is governed by our Privacy Policy.
  2. To the extent that Cruzo processes personal information of your customers as a “data processor” or “service provider” under certain data privacy or protection laws, including the EU or UK General Data Protection Regulation and the California Consumer Privacy Act.
12-Term, termination of Service & Cancellation
  1. The term of these Terms of Service will begin on the date of your completed registration for use of a Service and continue until terminated by us or by you, as provided below (the “Term”).
  2. You may cancel your Account and terminate the Terms of Service at any time by contacting Cruzo Support and then following the specific instructions indicated to you in Cruzo’s response.
  3. Without limiting any other remedies, we may suspend or terminate your Account or the Terms of Service for any reason, without notice and at any time (unless otherwise required by law), including if we suspect that you (by conviction, settlement, insurance or escrow investigation, or otherwise) have engaged in fraudulent activity in connection with the use of the Services. Termination of the Terms of Service will be without prejudice to any rights or obligations which arose prior to the date of termination.
  4. Upon termination of the Services by either party for any reason:
    1. Cruzo will cease providing you with the Services and you will no longer be able to access your Account;
    2. unless otherwise provided in the Terms of Service, you will not be entitled to any refunds of any Fees, pro rata or otherwise;
    3. any outstanding balance owed to Cruzo for your use of the Services through the effective date of such termination will immediately become due and payable in full; and
    4. your Cruzo Account, store and apps will be taken offline.
    5. We recommend that you download your customer data before canceling your account. Post cancellation customer data will be provided to you in excel or csv on request. No customer data is restrained post 60 days of cancellation, so no data requests will be entertained after 30 days of cancellation.
    6. If there are any outstanding Fees owed by you at the date of termination of the Service, you will receive one final invoice via email. Once that invoice has been paid in full, you will not be charged again.
  5.  
13-Modification
  1. We reserve the right, in our sole and absolute discretion, to update or change any portion of the Terms of Service at any time. We will provide you with reasonable advance notice of changes to the Terms of Service that materially adversely affect your use of the Services or your rights under the Terms of Service by sending an email to the Primary Email Address or by similar means. However, Cruzo may make changes that materially adversely affect your use of the Services or your rights under the Terms of Service at any time and with immediate effect (i) for legal, regulatory, fraud and abuse prevention, or security reasons; or (ii) to restrict products or activities that we deem unsafe, inappropriate, or offensive. Unless we indicate otherwise in our notice (if applicable), any changes to the Terms of Service will be effective immediately upon posting of such updated terms at this location. Your continued access to or use of the Services after we provide such notice, if applicable, or after we post such updated terms, constitutes your acceptance of the changes and consent to be bound by the Terms of Service as amended. If you do not agree to the amended Terms of Service, you must stop accessing and using the Services.
  2. Cruzo may change the Fees for the Services from time-to-time. We will provide you with 30 days advance notice prior to any changes in Fees by sending an email to the Primary Email Account or by similar means. Cruzo will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Services (or any part thereof).
14-General conditions
  1. The Terms of Service, including the documents it incorporates by reference, constitute the entire agreement between you and Cruzo and govern your use of the Services and your Account, superseding any prior agreements between you and Cruzo (including, but not limited to, any prior versions of the Terms of Service).
  2. The failure of Cruzo to exercise or enforce any right or provision of the Terms of Service will not constitute a waiver of such right or provision. If any provision of the Terms of Service, including all terms and conditions and other documents it incorporates by reference, is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provision of the Terms of Service will remain in full force and effect.
  3. Save for Cruzo and its affiliates, you or anyone accessing Cruzo Services pursuant to these Terms of Service, unless otherwise provided in these Terms of Service, no person or entity who is not a party to these Terms of Service will have any right to enforce any term of these Terms of Service, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description. For the avoidance of doubt, this will not affect the rights of any permitted assignee or transferee of these Term
  4. The Terms of Service will be governed by and interpreted in accordance with the laws of India. The Courts of New Delhi shall have exclusive jurisdiction over any dispute arising under these terms.
  5. All the terms and provisions of the Terms of Service will be binding upon and inure to the benefit of the parties to the Terms of Service and to their respective heirs, successors, permitted assigns and legal representatives. Cruzo will be permitted to assign these Terms of Service without notice to you or consent from you. You will have no right to assign or otherwise transfer the Terms of Service, or any of your rights or obligations hereunder, to any third party without Shopify’s prior written consent, to be given or withheld in Cruzo’s sole discretion.
  6. If any provision, or portion of the provision, in these Terms of Service is, for any reason, held to be invalid, illegal or unenforceable in any respect, then such invalidity, illegality or unenforceability will not affect any other provision (or the unaffected portion of the provision) of the Terms of Service, and the Terms of Service will be construed as if such invalid, illegal or unenforceable provision, or portion of the provision, had never been contained within the Terms of Service.
  7. On termination, all related rights and obligations under the Terms of Service immediately terminate, except that (a) you will remain responsible for performing all of your obligations in connection with transactions entered into before termination and for any liabilities that accrued before or as a result of termination; and Sections 1 (Account Terms), 5 (Payment of Fees), 6 (Confidentiality), 7 (Limitation of Liability and Indemnification), 8.1 (Intellectual Property and Your Materials), 10 (Feedback and Reviews), 12 (Privacy and Data Protection), 12 (Term, Termination of service & cancellation), 13 (Modifications), and 14 (General Conditions) will survive the termination or expiration of these Terms of Service.
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